PUD taking steps to ensure critical utility services continue

The Grays Harbor PUD is preparing measures to continue to provide essential utility services to customers, should the Coronavirus (COVID-19) situation in the county worsen.

“For the time being, utility operations will continue as usual with the Customer Service office and drive thru open from 8 a.m.-5 p.m. on weekdays, however we do encourage customers to contact Customer Service by phone at 360-532-4220 or use online/mobile access at www.ghpud.org when possible,” read a statement released Thursday. “Forms and utility information are also available online.”

The statement continued, “In the event of a worsening situation, the utility is considering methods to conduct customer interactions while respecting ‘social distancing’ precautions. This may include exclusive use of the customer service drive thru window and payment drop box for onsite business. Customers may also continue to access account information and make payments using the SmartHub online system and the SmartHub app.”

Utility field operations will continue with crews responding to power outages and making restorations as safely and quickly as possible.