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    Frequently Asked Questions

    Below are answers to common questions we receive.

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    If I use more than one computer (e.g. home and office), do I need to purchase two digital subscriptions, or can others in my household use the same account?

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    What is the cancellation and refund policy?

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    • For digital-only subscribers that cancel, we will stop charging your account the following billing cycle on the 20th of each month.
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    • Subscriptions that span 30 days or less (e.g. monthly subscriptions) and donations are non-refundable unless canceled within 24 hours of purchase.

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    Sound Circulation is a division of Sound Publishing, publisher of The Daily World and a leading community news organization.

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    1. Go to TheDailyWorld.com/Subscriber-Center and click “Sign In”.
    2. If you haven’t previously registered, click “Existing Subscriber? Create Login” enter your information, and create a password. This email address and password will also function as your login to TheDailyWorld.com.
    3. If you have already registered at The Daily World Self Service Center, but are having trouble logging in to read The Daily World, please call our customer service team at 360-537-3990 or email us at circulation@thedailyworld.com

    If you have purchased a digital only subscription to The Daily World:

    1. Click the “Sign In” button located at the top of the website.
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    3. If you wish to change a password or payment plan go to TheDailyWorld.com/Subscriber-Center and use the Subscriber Sign in to access your account

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    1. When you are logged in you will see the option to “Edit billing info” after clicking the “Menu” button at the top right of the screen.
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    2. Locate the area to update your password and enter the new information.
    3. Save changes upon completion.

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    How do I request a Vacation Hold?

    Visit the Self Service Center, and click the “Sign In” button. On the following screen enter your User Name/Password to log in. Next, click the “Menu” button at the top right of the screen and under the list of Subscriber Links you will see a button for “Vacations”. Enter your Begin and Return dates and save. If you haven’t registered your account, fill out the Registration section to activate it.

    I’ve re-registered my account, updated my billing information and password — now what?

    To read the news online, click the “Sign In” button in the upper right of the home page.

    What if I have further questions?

    Please contact us at 360-537-3990 or email us at circulation@thedailyworld.com.

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