County health department plagued with COVID online reporting troubles

No new deaths reported as struggles to fix COVID update website continue

The good news is that no new COVID-19-related deaths have been reported by the Grays Harbor County Public Health & Social Services department. The bad news is the technical issues that have prevented the department’s coronavirus data page from providing updated information continue to persist.

“We’re still facing the same technical difficulties we’ve had going on the past few weeks. This is just a continuation of that,” said Nick Falley, the department’s public information officer. “We’re still trying to navigate our technical difficulties here and seeing when we can get (updated statistics and information) published again.”

The department will issue an update regarding the issue within the next few days, according to Falley.

Falley stated that as of 11:59 p.m. Monday, there have been no new deaths reported while the case count stands at 709. The county website’s most recent information is from Thursday, Oct. 22, with the case count of 680, meaning the county has seen an increase of 29 cases over the four-day period.

Public Health reported technical issues caused delays in the reporting of cases to the department’s website on Oct. 14. Department officials discussed working with the county IT department to rectify the issue, but only a temporary work-around of posting still images of graphs and data to the county website has been implemented at this point. The most recent update of those graphs was Oct. 22.

In the meantime, the health department is directing those interested in obtaining updated coronavirus information to the Washington State Department of Health’s COVID-19 Data Dashboard website, and select “Grays Harbor” from the Select County menu on the left-hand side of the site.

The website can be found at doh.wa.gov/Emergencies/COVID19/DataDashboard