Don’t use the emergency 911 number for calls and questions about COVID-19, Grays Harbor health authorities said Tuesday morning, call the hotline (360-964-1850) they’ve set up for that.

The 911 number should be used when you have an emergency and need law enforcement, the fire department or EMS to respond to you.

“When you call 911 for non-emergency reasons you are impacting their ability to quickly assist people experiencing an emergency,” said Karolyn Holden, Director. “Please do not call 911 when you have general questions regarding COVID-19. We have specific resources set up to provide information about COVID-19 to our community.”

The call center Grays Harbor Public Health opened is to help residents of Grays Harbor get answers to questions about COVID-19. The call center is staffed 8:30am- 4:00pm Monday through Friday. Residents can also email their questions to covid19@co.grays-harbor.wa.us.

If you have specific medical questions or are having symptoms that you think are related to COVID-19, contact your medical provider. Both Grays Harbor hospitals have triage lines staffed by medical professionals. The Grays Harbor Community Hospital nursing triage line is 360-537-5100; Summit Pacific Medical Center’s nursing triage line is 360-346-2222.

The Washington Department of Health has an information line for general information at (800) 525-0127. This phone line is staffed 6am – 10pm, seven days a week.

For local information, resources related to COVID-19, and how to contact us visit our website at healthygh.org/covid19.